FAQs

We hope this FAQ page answers most of your therapy questions. The ability to address core issues and concerns most often revolve around our ability to listen and provide the best possible answers, responses and recommended courses of action. Please feel free to contact us if you don’t feel we answered your question(s) here.

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Q. What is behavioral health therapy?
A. Please visit THIS PAGE to review the full list of insurance plans we accept.

Q. Why do people go to therapy?
ThriveImages3withTherapist1A. Not all therapy experiences are alike, nor should they be. Going to a therapist can be a worthwhile growing and stabilizing experience, good for times when you have specific problems, interpersonal problems, or generally feeling down. You can go to a therapist once, for a few months or embark on long-term therapy–each depends on different expectations and goals. Many people choose to see a therapist for specific non-crisis problems, such as insomnia, procrastination, low grades, or even feeling depressed.
Q. What type of therapist should I choose?
A. Choosing “the right” therapist is a very personal process. At Thrive, all of our therapists are licensed and well-trained, receive regular clinical supervision and have hearty access to peer consultations. All of the above are in place to ensure our clients receive the highest quality of services. One of the most important things to consider is what it feels like for you to sit with the therapist. Do you feel safe and comfortable? Does it feel like this could be a good fit and become a place where you will feel supported and heard. If you find yourself reacting negatively to every therapist you meet, do a self-check to see if that’s more about you than the therapist as it may be one way you are avoiding counseling altogether. But if it’s truly not a good fit, don’t hesitate to meet with someone else. This is an important relationship and it’s quite alright to take a little more time until you get it right. When choosing a therapist, you might also consider the therapist’s experience helping others with the particular issues for which you are seeking counseling, the therapist’s philosophy and approach to helping and whether his/her proposed treatment plan (“road map” for your care) sounds reasonable and do-able.
Q. What do I ask to determine if the therapist is a good match?
A. During your first visit, it is important to assess the therapist and learn your rights and responsibilities as a client. During this visit, it is important that you have in mind what you want them to tell you. We suggest you tell your therapist why you have made this first appointment, why you are exploring therapy in your life. Tell your therapist why you want to be in therapy, and then ask them if this fits their training or interests. Compare this with your preferences and needs. Pay close attention to how you feel! It is normal for you to feel a little uncomfortable or nervous initially; sharing personal information can cause nervousness. However, do you feel like you would be unable to trust them? Tell them your feelings and ask them how they would deal with it if they were your therapist.
Q. How do I make an appointment?
A. Please contact Thrive by phoning (734) or by e-mailing hello@thriveA2.com. You can also use the ‘book an appointment’ feature on THIS PAGE.
Q. How long does it take to get an appointment?
A. It takes about two business days for us to call you back, and many therapists are scheduling within two weeks, most even sooner.
Q. What if I need to cancel my appointment?
A. We ask that you phone or email us ASAP if you need to cancel, with at least 24 hours notice for cancellations. Emergencies do happen, but if you miss your appointment without any notification (“no-show”) you and/or your insurance will still be billed for it.
Q. Can I request a specific therapist?
A. Of course! As long as they are accepting new patients, we can send you to them. If they aren’t taking new patients, we will suggest an alternative therapist. You can also request to be matched with your preferred gender of therapist. If you have any specific requests or concerns, please be sure to mention them during your initial call.
Q. What should I bring with me to my first appointment?
A. Please be sure to bring your insurance card (we will make a photocopy) and whatever co-pay Thrive’s biller has indicated.
Q. How can I pay my co-pay?
A. We accept cash, check, and credit/debit cards.

Q. What if my insurance changes?
A. If your insurance information changes, please update it with the office staff immediately and as soon as you get your new card, bring it to your next appointment.